Camfil, a global leader in air filtration solutions, manufactures over 180,000 filter products for industries ranging from life sciences and automotive to hospitality and healthcare. With a strong commitment to sustainability and innovation, Camfil continuously develops energy-efficient systems that meet evolving customer needs.

The Challenge: Scaling Sustainably Across Borders

As Camfil expanded globally—often through acquisitions—it inherited a patchwork of ERP systems including Dynamics AX 2009. This fragmented landscape created inefficiencies, siloed data, and inconsistent processes across warehousing, manufacturing, and finance.

The need for a unified, scalable solution became critical to support growth, streamline operations, and maintain Camfil’s high standards of service and sustainability.

The Solution: A Strategic Partnership with AXM365

Camfil partnered with us to support and evolve its Dynamics 365 and AX2009 environments. Our team provided:

• Ongoing incident resolution and system enhancements;
• Release management and OneVersion update support;
• Country-specific D365 rollout assistance;
• Technical consulting and performance optimization.

This collaboration enabled Camfil to harmonize its ERP infrastructure while maintaining business continuity across regions.

Moving to the Cloud Harmonizes People and Processes

As a long-time Microsoft customer, Camfil trusts the security, privacy, and robust feature updates Microsoft cloud services provide. It’s no surprise the company selected Dynamics 365 for the harmonization project, since it would allow Camfil to innovate and scale at the time and pace that was right for the business.

Sales and Production: Unique Products Configured and Delivered

Camfil uses Dynamics 365 Sales to manage customer interactions and opportunities. Ninety percent of the items Camfil sells are unique. For these orders, the company uses an Experlogix configurator to create products, cost estimates, and bills of materials including each component and part required, and to help estimate filtration needs based on industry and building type.

Production engineers oversee validation of product configuration today, but Camfil intends to extend its configuration capabilities to further automate the sales process in the future.

Supply Chain Management: Unification Improves Production

It’s now much easier and more cost-effective to prepare for production and source raw materials as orders are confirmed. With common part numbers, Camfil can maintain preferred suppliers for materials by location, with supplier pricing and payment terms stored centrally in Dynamics 365. In the past, that information was entered manually in Microsoft Access at each location and managed separately.

Now, even locations that haven’t migrated to the new system yet can use this information with easy access to Dynamics 365. And if a price changes, it’s pushed out to all locations so that everyone works off the same information.

“By implementing Dynamics 365 with a standardized and shared data model that supports automated process flows between business entities, we can leverage our global footprint to its fullest potential.”

 

Mi Irveland, Group CIO, Camfil Group

The Result: A Foundation for Future Growth

Thanks to the combined efforts of Camfil, Microsoft, and AXM365, the company now operates with greater efficiency, transparency, and agility. Real-time visibility across departments has improved decision-making, reduced manual work, and enhanced customer satisfaction—laying a strong foundation for continued innovation and global success.

Some of the information in this case study is sourced from Microsoft.