Vollers Group, a leading commodity logistics service provider, embarked on a digital transformation journey to enhance efficiency, transparency, and agility in their operations. With the support of AXM365 and the implementation of Microsoft Dynamics 365 Finance and Azure, Vollers successfully modernized their systems and processes.

“By automating and increasing efficiency, we can save around 70,000 working hours per year in the long term, which our employees can devote to other value-adding tasks. This helps us counter the shortage of skilled workers.”

 

Johannes Hartholt, Head of IT, Vollers Group

The Challenge: Manual Processes in a Volatile Business Environment

Vollers handles the entire logistics processes for commodities such as coffee, tea, and cocoa, including storage, management, quality control, and customs clearance. The volatile nature of the commodity market required Vollers to manage inventories and qualities accurately and transparently. However, their outdated ERP system and manual data management led to inefficiencies and increased operating costs, making it difficult to react quickly to market changes.

The Solution: Dynamics 365 Finance and Azure

Vollers partnered with us to implement Microsoft Dynamics 365 Finance and Azure, marking the first step towards complete digitalization. The new cloud-based solution provided Vollers with greater transparency and control over inventories, quality and financial data, enabling them to react quickly and flexibly to market changes.

AXM365’s Role in the Transformation

AXM365 played a crucial role in supporting the implementation of Dynamics 365 Finance, providing expertise in data migration, security and integration with legacy systems. Their on-site presence ensured a smooth implementation process, including design and build, key-user training, user acceptance testing (UAT) and hypercare.

Sales and Production: Unique Products Configured and Delivered

Vollers uses Dynamics 365 Sales to manage customer interactions and opportunities. The company handles unique product configurations and deliveries efficiently, leveraging the Experlogix configuration to create products, cost estimates and bills of materials. This process reduces complexity, increases efficiency and improves margins.

Moving to the Cloud Harmonizes People and Processes

The transition to Dynamics 365 Finance and Azure harmonized Vollers’ operations, providing a centralized data structure with consistent part numbers and naming conventions. The integration with other systems and robust out-of-the-box features allowed for flexibility and efficiency in production flows.

Supply Chain Management: Unification Improves Production

With Dynamics 365 Finance, Vollers achieved significant improvements in supply chain management. The new system streamlined inventory management, reduced manual work and enhanced real-time visibility across departments. This unification allowed for better planning, cost savings and improved customer satisfaction.

“Thanks to Microsoft Dynamics 365 Finance, we have raised our efficiency to a new level.”

 

Johannes Hartholt, Head of IT, Vollers Group

Conclusion: A Foundation for Future Growth

Thanks to the combined efforts of Vollers, Microsoft and AXM365, the company now operates with greater efficiency, transparency and agility. The digital transformation has laid a strong foundation for continued innovation and global success, enabling Vollers to meet the demands of a dynamic market and deliver exceptional service to their customers.

Some of the information for this case study is sourced from Microsoft.